You Said – We Did

You said: It can be difficult to get through to reception during busy periods.

We did: We reviewed reception coverage and are expanding our administration resources.

You said: Patients wanted clearer information about fees.

We did: We updated our website to display our current consultation fees.

You said: Patients wanted clearer information about available services.

We did: We expanded our website’s patient information and services pages.

If you have a concern or complaint, we encourage you to contact the Practice Manager. Complaints are to be made in writing via email or letter and will be treated confidentially and escalated to our Practice Advisors.

ATTN Practice Manager: Sharlene Prasad 

Bloomfield Medical Group

1521 Forest Road, Orange NSW 2800

Email: info@bloomfieldmedical.com.au

If you are not satisfied with our response, you may contact the NSW Health Care Complaints Commission on 1800 043 159.